Customers may disconnect service by simply logging in to their online account and then selecting Disconnect Service to complete the online service form. Customers may also disconnect service by calling the main office at 931-645-7400 or toll free 888-800-4020 to speak to a Customer Service Representative, or by visiting one of our two customer service centers:
North Clarksville City Services Center 111 Cunningham Lane Clarksville, TN 37042
South Service Center 2215 Madison Street Clarksville, TN 37043
Final bills are mailed to the forwarding address given at the time of deactivation. It is important to provide a forwarding address as any remaining credit on the account, after applicable deposits are applied, will be mailed to the forwarding address given at the time of deactivation.