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1. What do I do if I smell sewer odors in my home?

Check to see if any of your drains have a dry trap. All household drains are equipped with an “S” shaped trap which provides a water seal to keep out sewer gases. If the drain is not frequently used it could be dry due to evaporation. You may also have a loose fitting, break or hole in the vent pipe, items easily fixed with the aid of a plumber. 

If you detect sewer odors outside of the home please call the Wastewater Division at 931-553-2424 and they will investigate the odor complaint.

2. I am interested in buying a house. How do I find out if that house is on City sewer?

Contact the Wastewater Department at 931-553-2424 to schedule a dye test. (Dye tests are provided free of charge.)

3. Why am I being billed for sewer when I am on septic?

Under the Utility District Law of 1937, Tennessee, Ann. §§ 7-82-101, a utility company may charge a utility fee when it makes sewer service available even when the property owner has not connected to the sewer.

4. How can I find out if sewer is available to a subdivision?

Contact the Engineering Department at 931-645-7418.